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Help & Contact Us

We recently switched to a new platform! If you signed up prior to September 4, 2018, you must activate your account. Click here for more information.



Send us an email and we are more than happy to assist! Please allow at least 1-2 business days to receive a response. Haven't heard from us after 3 days? Don't hesitate to follow-up!

Attention all vegan, nontoxic, and cruelty-free brands! If you want to be in a LOVE GOODLY box, click here for more information.


CALL US · 1-844-466-3593

If you prefer to chat with us, you can call us during our hours (we are in Los Angeles, so the times below reflect PST):

Mondays to Thursdays | 11:00am to 3:00pm

Fridays | 10:30am to 2:00pm

Phone hours may vary. We are not available on the weekends. If we missed you, please leave a message with your name, number, and a brief message. Or, if you need immediate assistance, please email



Start a live chat by clicking on "Chat Live Now" in the center footer. Our live chat hours are the same as our phone hours. 

Live chat hours may vary. We are not available on the weekends. If the chat is offline, you can still click on the link and leave a message. Or, you can email if you need immediate assistance.




1308 Factory Place
Los Angeles, CA 90013

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